Effective Date: May 27, 2025
At Vertigo Studio SA, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our courses and website.
Who We Are
Company: Vertigo Studio SA
Address: Str Povernei 20, 010641, Romania
Contact: [email protected]
Information We Collect
Information You Provide
When you register for our courses or contact us, we collect:
- Name
- Email address
- Billing address
- Payment information (processed securely through Stripe)
Information Collected Automatically
When you visit our website, we automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on our site
- Cookies and similar tracking technologies
How We Use Your Information
We use your personal information for:
- Course Delivery: Providing access to courses you’ve purchased
- Customer Support: Responding to your questions and providing assistance
- Marketing Communications: Sending you updates about new courses and relevant content (you can opt out anytime)
- Website Analytics: Understanding how visitors use our site to improve our services
- Payment Processing: Completing transactions securely
Third-Party Services
We work with trusted third-party services to provide our courses:
- Stripe: Payment processing (view their privacy policy at stripe.com/privacy)
- Google Analytics: Website analytics to understand site usage
- Google Tag Manager: Managing website tracking codes
- Brevo (formerly Sendinblue): Email marketing and communications
These services may have access to your information as necessary to perform their functions, but they cannot use it for other purposes.
Cookies
We use cookies to:
- Remember your preferences
- Analyze website traffic and usage patterns
- Improve our website functionality
You can control cookie settings through your browser, though some features may not work properly if cookies are disabled.
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your payment information is processed securely through Stripe and is never stored on our servers.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Delete your personal information
- Restrict or object to certain processing
- Data portability
- Withdraw consent for marketing communications
For EU Residents (GDPR)
If you’re in the European Union, you have additional rights under GDPR. You can exercise these rights by contacting us at [email protected].
For California Residents (CCPA)
If you’re a California resident, you have rights under the California Consumer Privacy Act, including the right to know what personal information we collect and how it’s used.
Marketing Communications
We may send you emails about:
- Course updates and new releases
- Educational content related to your interests
- Special offers and promotions
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email or contacting us directly.
Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. Course access information is maintained for the duration of your account.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.
Children’s Privacy
Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We’ll notify you of any significant changes by posting the new policy on our website and updating the effective date.
Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
Email: [email protected]
Address: Vertigo Studio SA, Str Povernei 20, 010641, Romania
Last updated: May 27, 2025